Privacy Policy
Last Updated: 13 April 2026
Delhi Property Registration Portal ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website delhipropertyregistration.com and use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, mobile number, email address, residential address, Aadhaar number (for verification), PAN number
- Property Information: Property address, type, area, locality, and related details submitted during the drafting process
- Payment Information: Transaction IDs, payment amounts, and payment status. Card/bank details are processed directly by our payment gateway partners and are never stored on our servers
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data
- Communication Data: WhatsApp messages, emails, and support interactions
2. How We Use Your Information
- To provide and maintain our drafting and registration services
- To process your orders and payments
- To send order updates, payment confirmations, and service notifications via email and WhatsApp
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: Trusted third-party payment gateways for processing payments securely. Your card/bank details are handled directly by PCI-DSS compliant payment processors and are never stored on our servers.
- Communication Services: Authorized messaging service providers for sending order notifications via WhatsApp and SMS.
- Government Authorities: Sub-Registrar Offices and other relevant authorities, as required for property registration.
- Legal Requirements: When required by law, court order, or government regulation.
- Service Providers: Trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Data Security
- We use industry-standard encryption (SSL/TLS) for data transmission
- Payment processing is handled by PCI-DSS compliant payment gateways
- Access to personal data is restricted to authorized personnel only
- We regularly review our security practices to ensure data protection
5. Cookies
Our website uses cookies and session data to:
- Maintain your login session
- Remember your preferences
- Track order progress
- Analyze website usage for improvements
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the portal.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order and transaction records are retained for a minimum of 8 years as per Indian tax and legal requirements.
7. Your Rights
You have the right to:
- Access your personal data stored with us
- Request correction of inaccurate information
- Request deletion of your account (subject to legal retention requirements)
- Opt out of promotional communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the portal after changes constitutes acceptance.